Warranty
Last updated 28 October 2026
Fibreglass pools
A lifetime structural warranty on the shell, and a 10-year warranty on the surface.
Modular liner pools
A 10-year limited warranty on the liner.
Spas & swim spas
Every spa and swim spa has 10 years on the structure, 3 years on the shell, and 3 years on the controller and heater.
Shop products
Products carry their manufacturer's warranty, plus your rights under the Consumer Guarantees Act. No warranty takes those away.
Making a claim
Call 03 365 6414 or email info@poolland.co.nz with what you bought and what's wrong, and we'll take it from there.